Should there be any complications during your cosmetic surgery holiday, it is imperative that you immediately let us know via your Beautiful You Holidays booking manager. You will be asked to provide information such as photos, medical reports from your doctor at home, or any relevant statements.
Once these have been received, a review committee consisting of your booking manager, the attending Surgeon, and the Beautiful You Holidays Manager will review the complication. The purpose of the review is to determine:
- Whether the complication relates or does not relate to the procedure, the hospital treatment and/or admission
- Whether the complication is due to the following: unrealistic expectations of the client; any previous medical or pre-existing conditions; or any post-operative or surgeon’s instructions that were not fully followed
Following this review, the extent of responsibility (and distribution of costs, if applicable) between Beautiful You Holidays and the client will be allocated and communicated in writing. If the client has any queries or concerns about the review process, they must respond immediately in writing to Beautiful You Holidays.