| A leading private specialist hospital in Kuala Lumpur. The only recipient of an international quality award 6 years consecutively. |
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The first private specialist hospital accredited by Malaysian Society for Quality in Health, which follows international (European) standards.
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Ensuring Quality and Standards
Ampang Puteri places a high priority on quality initiatives, leading the hospital to embark on international quality certification and accreditation programmes. Patients are therefore assured that the services provided by these hospitals meet world-class benchmarks and are therefore of an excellent standard. |
| Another quality milestone was achieved when the hospital became the first hospital in the Asian region to receive an Integrated Management System Certification conforming to three standards – ISO 9001:2000, OHSAS 18001:1999 and ISO 14001:1996 – awarded by TUV Rhienland of Germany in 2004. |
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In 2000, Ampang Puteri Specialist Hospital was the first private hospital in Malaysia to be awarded the full three-year accreditation. |
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Ensuring Conformance to Healthcare Standards
Quality Initiatives
Being the first healthcare group to have been awarded the accreditation certification in the private sector as well as the first to achieve whole-hospital certification for the MS ISO 9002 quality system, Ampang Puteri is the hospital of choice for people seeking medical consultation.
Ampang Puteri Hospital strives to ensure that quality healthcare services are rendered to its patients in all aspects from entry to exit at its hospital. There is therefore a group-wide commitment to quality improvement activities and safety standards that will lead to a service levels exceeding patients’ expectations.
Ampang Puteri hospital is MS ISO certified and the hospital’s focus on quality excellence has seen this it receiving various international-standard certification awards.
An internal audit service team is in place to oversee the implementation of any quality systems and ensure full compliance with policies and procedures at all times. |